Warranty Policy

The“Warranty Period”will begin at the date of original Product purchase form either DISEA , or an authorized DISEA Distributor/Dealer. DISEA will repair or replace product covered under this warranty with components at DISEA’s election or discretion. Advances in technology may lead to “better or advanced”products being selected for replacement.

 

This Warranty is further conditioned on the purchaser contacting DISEA during the warranty periodbetween normal business hours to review the issue and initiate the Returned Merchandise Authorization (RMA) process. This must be done prior to the return of any defective product. Only DISEA manufactured products may be returned through the DISEA RMA process. No defective products, DISEA or otherwise,will be returned to purchaser.The DISEA RMA form must be legible and completed in detail prior to approval for return. The DISEA Warranty is further conditioned and will only apply to DISEA products that are properly installed. This inchludes wiring and connection to proper approved components and product working environments. This Warranty is void and does not apply to products that fail as a result of neglect, mistake, misuse, alteration, improper installation or imple-mentation. This includes but is not limited to: improper wiring, installation under improper and nonapproved operating environments such as temperature, humidity or voltage conditions; improper installation using components that are not approved or are not DISEA manufactured products.

 

Installation and usage of DISEA products should only be completed in association and complete knowledge of all necessary and related codes, standards and instructions of installation. It is the responsibility of the purchaser to obtain all necessary approvals and to understand the product’s intended use and all relevant instructions, recommendations, and guidelines for the proper installation, use of any DISEA product and related “manufactured products,” used in conjunction with . The accuracy and completeness of any statements,technical information and recommendations in any form of product literature or instructions are not guaranteed, are not part of this Warranty, and does not in any way constitute a warranty.The purchaser is responsible for suitability of installation and full implementation and must determine potential applications and installations independently.

 

Warranty Compensation will be based on”usage factors and time in use” and“Technology Value,”and will be pro-rated based on this and information collected via the RMA process.

Product

Warranty Period

TFT LCD

1year

Character LCD

1year

COB/COG Graphic

1year

Customized LCD

0.5year

Monochrome TFT

1year

SSD1963 TFT

1year

Others

1year

 

WhatsApp
8613242810102
Email
richie@diseaelec.com
Phone
+86-0755-23731499
Inquiry
TOP